From the first search to a better-run clinic.
Netra Jyoti Eye Clinic in Sarangarh built a stronger online presence so patients could find and trust the practice. Behind that, a custom CRM connected patient history, AI-assisted consultation, staff workflows, follow-ups, and financial reporting—so the whole clinic could work together.
A returning patient is in the waiting area while staff search across registers, notes, and messages to reconstruct history before the doctor can begin.
The founder reports improved patient footfall, more efficient staff workflows, and faster doctor-led consultation and prescribing decisions. Financial visibility helped identify areas needing growth.
Qualitative outcomes reported by the founder; no quantified uplift or independent clinical validation is claimed. AI supports the doctor’s review; the doctor makes the diagnosis and prescribing decisions.
01Build the presence that brings patients in
The clinic website (netrajyoti.in), Google Maps and Business Profile setup, and support for collecting genuine patient reviews.
What this enablesPatients can find and assess the clinic before visiting. The founder reports improved footfall following the end-to-end setup.
02Put patient history at the team’s fingertips
A custom CRM that brings patient records, relevant history, and clinic workflows into one working system.
What this enablesStaff can find the information they need, coordinate patient management, and handle the clinic’s daily work more efficiently.
03Support the doctor during consultation
AI-assisted review within the CRM uses available patient information and slit-lamp images to surface possible conditions for the doctor to assess.
What this enablesRelevant information and AI-generated suggestions are available during consultation to support faster doctor-led decisions. The doctor reviews the suggestions and remains responsible for diagnosis, treatment, and prescriptions.
04Keep the next visit in the workflow
Patient follow-up tracking and reminders tied to the next steps set by the clinic.
What this enablesStaff have a structured way to manage due follow-ups and keep continuity between visits. Review requests remain staff-led while the structured review workflow is being developed.
05See where the clinic needs to grow
Financial reporting that gives the owner visibility into the clinic’s recorded performance.
What this enablesThe owner can identify areas needing attention and use the business’s own information to guide growth priorities.
The implementation, step by step · No customer data shown